# Privacy Policy
**Last Updated: 15 March'2026**
Welcome to Githouse WhatsApp Business Platform.
Githouse respects your privacy and is committed to protecting the personal information of our users, vendors, businesses, and customers. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.
By accessing or using Githouse services, you agree to the practices described in this Privacy Policy.
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# 1. Information We Collect
We may collect the following information when you use our platform:
### Account Information
* Name
* Business name
* Email address
* Phone number
* Company details
* Login credentials
### Business Information
* Business profile details
* Customer communication preferences
* Campaign details
* Templates and messaging content
### Customer Data
When businesses use Githouse to communicate with their customers, they may upload or process customer information such as:
* Customer names
* Phone numbers
* WhatsApp contact details
* Communication history
* Order or enquiry information
Users are responsible for ensuring they have proper permission and legal rights to use customer data.
### Payment Information
We may collect payment-related details required for subscription and billing purposes. Payment processing may be handled securely through authorised third-party payment providers.
### Technical Information
We may automatically collect:
* IP address
* Device information
* Browser details
* Usage activity
* Platform performance data
* Log information
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# 2. How We Use Information
Githouse may use collected information to:
* Provide and manage platform services.
* Create and manage user accounts.
* Enable WhatsApp messaging and automation services.
* Process payments and subscriptions.
* Improve platform performance and features.
* Provide customer support.
* Monitor security and prevent misuse.
* Communicate important service updates.
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# 3. WhatsApp Business Data Usage
Githouse provides tools to help businesses communicate through WhatsApp Business Platform.
Users must comply with:
* WhatsApp Business Messaging Policies.
* Meta Platform Terms.
* Applicable privacy and communication laws.
Githouse does not sell, rent, or misuse customer contact information uploaded by users.
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# 4. Data Sharing
We may share information only when necessary:
* With service providers who support our platform operations.
* With payment providers for transaction processing.
* With WhatsApp/Meta services to enable messaging functionality.
* To comply with legal obligations or government requests.
* To protect the rights, safety, and security of Githouse and its users.
We do not sell personal information to third parties.
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# 5. Data Security
Githouse implements reasonable technical and organisational measures to protect information from:
* Unauthorised access.
* Data loss.
* Misuse.
* Modification.
* Disclosure.
However, no online service can guarantee complete security.
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# 6. User Responsibilities
Users are responsible for:
* Obtaining consent before sending WhatsApp messages.
* Maintaining confidentiality of account credentials.
* Ensuring uploaded contact lists are legally obtained.
* Following applicable data protection regulations.
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# 7. Data Retention
Githouse retains information only for as long as necessary to:
* Provide services.
* Maintain account records.
* Meet legal and financial obligations.
* Resolve disputes.
* Improve platform security.
Users may request deletion of their account or data, subject to applicable legal requirements.
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# 8. Cookies & Tracking Technologies
Githouse may use cookies and similar technologies to:
* Improve user experience.
* Analyse platform usage.
* Maintain security.
* Remember user preferences.
Users may control cookie settings through their browser preferences.
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# 9. Third-Party Services
Githouse may integrate with third-party services, including WhatsApp/Meta and payment providers.
These third parties may have their own privacy policies and terms governing their services.
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# 10. User Rights
Depending on applicable laws, users may have rights to:
* Access their personal information.
* Request correction of inaccurate information.
* Request deletion of personal data.
* Withdraw consent where applicable.
* Contact us regarding privacy concerns.
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# 11. Children's Privacy
Githouse services are intended for businesses and users aged 18 years or above.
We do not knowingly collect personal information from children.
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# 12. Changes to This Privacy Policy
Githouse may update this Privacy Policy periodically.
Any changes will be published on this page with an updated revision date.
Continued use of our services after changes indicates acceptance of the updated Privacy Policy.
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# 13. Contact Us
For privacy-related questions or requests, contact:
**Email:** [rajkumar@githouse.in](mailto:rajkumar@githouse.in)
© 2026 Githouse. All Rights Reserved.